Return Policy
If you would like to return or exchange an item, you may do so within 15 days of the date your order was shipped. Returned items must be new and unused, in the original packaging, along with all parts, pieces, accessories, manuals, cables, etc.

To initiate a return or exchange, you must first Contact Us. Due to the nature of our products, all returns must be authorized prior to being sent back.

Please ensure the weight and dimensions of your return are filled out on the form. We cannot approve your return and generate your return label without this information.

If accepted, a return shipping label will be provided to you. If your item requires a freight carrier, we will schedule a call tag and arrange for a freight pick-up. To verify the condition in which the items are leaving your possession, please take a photo prior to sending.

If your item requires a freight carrier, the carrier will schedule an appointment for pick-up at your home or business.

Once your return arrives at our warehouse, our team will inspect the package and contents. Upon acceptance, your applicable refund will be processed back to your original form of payment, or a store credit, whichever is preferred.

Please allow 7-10 business days for your bank or credit card company to post the refund to your account. Store Credit or Gift Card will be issued to you within 2 business days.

Rejected Returns & Partial Refunds:
Any return received that is not new, unused and in its original packaging and condition may be rejected or eligible for a partial refund only.

Any item that is returned more than 15 days after it was originally shipped, may be rejected or eligible for a partial refund only.